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Zero Data Retention (ZDR)

Maximum privacy mode where no query data is retained by AI providers.

What is ZDR?​

Zero Data Retention ensures:

  • AI providers don't store your queries
  • Data isn't used for model training
  • Responses aren't logged by providers
  • Maximum privacy protection

How It Works​

Without ZDR:

graph LR
    A[Query] --> B[WizChat]
    B --> C[AI Provider]
    C --> D[Response]
    C --> E[Provider Logs]

With ZDR:

graph LR
    A[Query] --> B[WizChat]
    B --> C[AI Provider - ZDR]
    C --> D[Response]

Provider logs are disabled, and data is not retained.

Enabling ZDR​

  1. Open your chatbot
  2. Go to "Settings" > "Security"
  3. Toggle "Zero Data Retention"
  4. Click "Save"

ZDR-Compatible Models​

Not all models support ZDR. Compatible options:

ProviderZDR Support
OpenAI (Enterprise)Yes
AnthropicYes
Azure OpenAIYes
CerebrasYes

Cerebras Routing​

For guaranteed ZDR, enable Cerebras routing:

  1. Enable ZDR mode
  2. WizChat routes to Cerebras
  3. Fast inference with ZDR

Cerebras provides:

  • Extremely fast responses
  • Zero data retention
  • No training on your data

When to Use ZDR​

Consider ZDR for:

  • Sensitive business data
  • Healthcare information (HIPAA)
  • Financial data
  • Legal documents
  • Personal information

ZDR Limitations​

With ZDR enabled:

FeatureImpact
Response speedSlightly slower (some models)
Model optionsLimited to ZDR-compatible
CostMay be higher
Conversation historyStored only in WizChat

Verification​

Verify ZDR is working:

  1. Go to "Settings" > "Security"
  2. Check ZDR status
  3. View provider confirmation

Compliance​

ZDR helps with:

  • HIPAA - Healthcare data protection
  • GDPR - Right to be forgotten
  • CCPA - Consumer privacy
  • SOC 2 - Security compliance

Per-Chatbot ZDR​

ZDR can be enabled per chatbot:

  • Enable for sensitive chatbots
  • Disable for less sensitive
  • Mix based on data type

Account-Wide ZDR​

Force ZDR for all chatbots:

  1. Go to "Settings" > "Security"
  2. Enable "Account-wide ZDR"
  3. All chatbots will use ZDR
warning

This cannot be overridden per chatbot.

Monitoring​

Track ZDR usage:

  1. Go to "Analytics" > "Security"
  2. View ZDR query count
  3. Monitor compliance