Subscription Plans
Choose the plan that fits your needs.
Plan Comparison
| Feature | Free | Starter | Pro | Pro+ | Business | Enterprise |
|---|---|---|---|---|---|---|
| Price | $0 | $20/mo | $50/mo | $100/mo | $200/mo | Custom |
| AI Budget | $5 one-time | $20/mo | $50/mo | $100/mo | $200/mo | Unlimited |
| Chatbots | 2 | 5 | Unlimited | Unlimited | Unlimited | Unlimited |
| Storage | 100 MB | 500 MB | 2 GB | 5 GB | 10 GB | Custom |
| Custom Domain | - | - | Yes | Yes | Yes | Yes |
| Remove Branding | - | - | Yes | Yes | Yes | Yes |
| Top-ups | - | Yes | Yes | Yes | Yes | - |
| Team Seats | - | - | - | 5 | 20 | Unlimited |
| Support | Community | Priority | Priority | Dedicated | Dedicated | |
| SLA | - | - | - | - | - | Yes |
| SSO/SAML | - | - | - | - | - | Yes |
Free Plan
Get started with a one-time $5 credit:
- 2 chatbots
- $5 one-time AI budget (does not renew)
- 100 MB storage
- Basic features
- Community support
- WizChat subdomain hosting
Perfect for trying out WizChat. When your credit runs out, upgrade to a paid plan to continue.
The free plan budget is a one-time grant. Unlike paid plans, it does not reset or renew monthly. Once depleted, you must upgrade to continue using your chatbots.
Starter Plan
For individuals and small projects:
- 5 chatbots
- $20/month AI budget (resets monthly)
- 500 MB storage
- Top-up credits available
- Email support
$20/month
Pro Plan
For growing businesses:
- Unlimited chatbots
- $50/month AI budget (resets monthly)
- 2 GB storage
- Custom domains
- Remove "Powered by ChatFactory" branding
- MCP integrations
- Priority support
$50/month
Pro+ Plan
For teams that need more:
- Everything in Pro
- $100/month AI budget (resets monthly)
- 5 GB storage
- 5 team seats included
- Priority support
$100/month
Business Plan
For larger organizations:
- Unlimited chatbots
- $200/month AI budget (resets monthly)
- 10 GB storage
- 20 team seats included
- Full MCP integrations
- Custom domains
- Dedicated support
$200/month
Enterprise
For organizations with custom needs:
- Custom AI budget
- Custom storage
- Unlimited team seats
- On-premise options
- SLA guarantees
- Dedicated success manager
- Custom integrations
Contact sales for pricing.
Understanding AI Budget
WizChat uses cost-based billing rather than query-based. Your AI budget is consumed based on actual AI usage costs:
- Different AI models have different costs per token
- Complex queries with more context cost more
- Simple queries cost less
- You can monitor your spending in real-time
This model is fairer than query-based billing because you pay for what you actually use.
* AI budget includes a service fee covering infrastructure, hosting, and platform operations.
Budget Behavior
| Plan Type | Budget Behavior |
|---|---|
| Free | One-time $5 credit, never resets |
| Paid Plans | Monthly budget, resets on billing date |
What Happens When Budget Runs Out
- Free Plan: Chatbots are paused. Upgrade to continue.
- Paid Plans: Chatbots are paused until budget resets, or purchase a top-up.
Storage
Storage includes:
- Uploaded documents (PDFs, DOCX, etc.)
- Crawled web pages
- Video transcripts
- Processed embeddings
Team Seats
Team members can access shared chatbots based on their role (Owner, Admin, Member).
Changing Plans
Upgrade
- Go to "Settings" > "Billing"
- Click "Change Plan"
- Select the new plan
- Confirm and pay
Upgrades take effect immediately. You're charged the prorated difference.
Downgrade
- Go to "Settings" > "Billing"
- Click "Change Plan"
- Select the lower plan
- Confirm the change
Downgrades take effect at the end of your billing period.
Ensure you're within the new plan's limits before downgrading.