Usage Tracking
Monitor your AI budget usage to stay informed about your spending.
How Billing Works
WizChat uses cost-based billing. Instead of counting queries, we track the actual AI costs incurred by your chatbot conversations:
- Each AI model has different costs per token
- More complex conversations cost more
- Simple queries cost less
- You only pay for what you actually use
This is fairer than query-based billing because a simple "hello" doesn't cost the same as a detailed analysis.
Viewing Usage
- Go to "Dashboard" to see the usage overview card
- Or go to "Settings" > "Usage" for detailed metrics
You'll see:
- Current AI cost this period
- Budget remaining
- Cost percentage used
- Chatbots created
Free Plan vs Paid Plans
Free Plan
The free plan gives you a one-time $5 AI budget:
- Does not reset monthly
- Once depleted, chatbots are paused
- Upgrade to a paid plan to continue
Free plan budget is a one-time credit. It does not renew. Plan accordingly.
Paid Plans
Paid plans have monthly recurring budgets:
| Plan | Monthly Budget |
|---|---|
| Starter | $20/month |
| Pro | $50/month |
| Pro+ | $100/month |
| Business | $200/month |
- Budget resets on your billing date
- Unused budget does not roll over
- Purchase top-ups if you need more
Usage Metrics
AI Budget
| Metric | Description |
|---|---|
| Current Cost | AI costs incurred this billing period |
| Budget Limit | Your plan's AI budget |
| Remaining | Budget left to use |
| Percentage | How much of your budget is used |
Storage
| Metric | Description |
|---|---|
| Documents | Space used by uploads |
| Web pages | Space used by crawled content |
| Videos | Space used by transcriptions |
| Total | Combined storage used |
Usage by Chatbot
See which chatbots consume the most AI budget:
- Go to "Analytics" > "Costs"
- View per-chatbot breakdown
- Identify high-usage chatbots
Usage History
View historical usage:
- Go to "Settings" > "Usage"
- Click "History"
- Select date range
- View trends over time
Usage Alerts
Get notified before hitting limits:
- Go to "Settings" > "Notifications"
- Enable usage alerts
- Set thresholds (e.g., 80%, 90%, 100%)
Alert channels:
- In-app notification
- Webhook (Business plans)
What Happens at Limits
Budget Limit Reached
Free Plan:
- Chatbots are paused for new conversations
- Existing conversations can continue briefly
- Upgrade to a paid plan to restore service
Paid Plans:
- Chatbots are paused until:
- Budget resets next billing cycle, OR
- You purchase a top-up credit
- Users see a friendly limit message
Storage Limit Reached
When you reach storage limit:
- New uploads are blocked
- Existing content remains accessible
- Delete content or upgrade to continue
Top-Up Credits
If you run out of budget before your reset date, purchase additional credits:
- Go to "Settings" > "Billing"
- Click "Buy Top-Up"
- Select an amount
- Credits are added immediately
Top-up credits are used after your monthly budget is depleted.
See Top-Up Credits for details.
Reducing AI Costs
Optimize Conversations
- Use efficient system prompts
- Configure appropriate context limits
- Choose cost-effective AI models for simple use cases
Reduce Storage
- Delete unused documents
- Remove old web crawls
- Compress large files before uploading
- Archive unused chatbots
Team Usage
For team accounts, view usage by member:
- Go to "Teams" > "Usage"
- See per-member breakdown
- Identify usage patterns
Exporting Usage Data
Export usage data for reporting:
- Go to "Settings" > "Usage"
- Click "Export"
- Select date range
- Download CSV