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Invoices

Access your billing history and download invoices.

Viewing Invoices​

  1. Go to "Settings" > "Billing"
  2. Click "Invoices"
  3. See all past invoices

Invoice Information​

Each invoice includes:

FieldDescription
Invoice #Unique identifier
DateInvoice date
AmountTotal charged
StatusPaid, pending, failed
PeriodBilling period covered

Downloading Invoices​

  1. Find the invoice
  2. Click "Download PDF"
  3. Save for your records

Invoice Details​

Click on an invoice to see:

  • Line items (subscription, top-up purchases)
  • Payment method used
  • Tax information
  • Company details

Updating Billing Information​

Company Details​

Add company name and address for invoices:

  1. Go to "Settings" > "Billing"
  2. Click "Billing Details"
  3. Enter company information
  4. Click "Save"

Tax ID​

Add VAT or tax ID:

  1. Go to "Settings" > "Billing"
  2. Click "Tax Information"
  3. Enter tax ID
  4. Click "Save"

Payment Methods​

View Payment Methods​

  1. Go to "Settings" > "Billing"
  2. Click "Payment Methods"
  3. See saved cards

Add Payment Method​

  1. Click "Add Payment Method"
  2. Enter card details
  3. Click "Save"

Remove Payment Method​

  1. Find the payment method
  2. Click "Remove"
  3. Confirm removal
note

You must have at least one payment method for paid plans.

Failed Payments​

If a payment fails:

  1. You receive an email notification
  2. Invoice shows "Failed" status
  3. Update payment method
  4. Retry payment

Retry Payment​

  1. Go to "Invoices"
  2. Find the failed invoice
  3. Click "Retry Payment"

Billing Cycle​

  • Subscriptions bill monthly or annually
  • Billing date is your signup date
  • Usage resets at each billing cycle

Receipts​

Email receipts are sent for:

  • Subscription charges
  • Top-up purchases

Configure email receipts in "Settings" > "Notifications".