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Invoices

Access your billing history and download invoices.

Viewing Invoices

  1. Go to "Settings" > "Billing"
  2. Click "Invoices"
  3. See all past invoices

Invoice Information

Each invoice includes:

FieldDescription
Invoice #Unique identifier
DateInvoice date
AmountTotal charged
StatusPaid, pending, failed
PeriodBilling period covered

Downloading Invoices

  1. Find the invoice
  2. Click "Download PDF"
  3. Save for your records

Invoice Details

Click on an invoice to see:

  • Line items (subscription, credits, overage)
  • Payment method used
  • Tax information
  • Company details

Updating Billing Information

Company Details

Add company name and address for invoices:

  1. Go to "Settings" > "Billing"
  2. Click "Billing Details"
  3. Enter company information
  4. Click "Save"

Tax ID

Add VAT or tax ID:

  1. Go to "Settings" > "Billing"
  2. Click "Tax Information"
  3. Enter tax ID
  4. Click "Save"

Payment Methods

View Payment Methods

  1. Go to "Settings" > "Billing"
  2. Click "Payment Methods"
  3. See saved cards

Add Payment Method

  1. Click "Add Payment Method"
  2. Enter card details
  3. Click "Save"

Remove Payment Method

  1. Find the payment method
  2. Click "Remove"
  3. Confirm removal
note

You must have at least one payment method for paid plans.

Failed Payments

If a payment fails:

  1. You receive an email notification
  2. Invoice shows "Failed" status
  3. Update payment method
  4. Retry payment

Retry Payment

  1. Go to "Invoices"
  2. Find the failed invoice
  3. Click "Retry Payment"

Billing Cycle

  • Subscriptions bill monthly or annually
  • Billing date is your signup date
  • Usage resets at each billing cycle

Receipts

Email receipts are sent for:

  • Subscription charges
  • Credit purchases
  • Overage charges

Configure email receipts in "Settings" > "Notifications".