Invoices
Access your billing history and download invoices.
Viewing Invoices
- Go to "Settings" > "Billing"
- Click "Invoices"
- See all past invoices
Invoice Information
Each invoice includes:
| Field | Description |
|---|---|
| Invoice # | Unique identifier |
| Date | Invoice date |
| Amount | Total charged |
| Status | Paid, pending, failed |
| Period | Billing period covered |
Downloading Invoices
- Find the invoice
- Click "Download PDF"
- Save for your records
Invoice Details
Click on an invoice to see:
- Line items (subscription, credits, overage)
- Payment method used
- Tax information
- Company details
Updating Billing Information
Company Details
Add company name and address for invoices:
- Go to "Settings" > "Billing"
- Click "Billing Details"
- Enter company information
- Click "Save"
Tax ID
Add VAT or tax ID:
- Go to "Settings" > "Billing"
- Click "Tax Information"
- Enter tax ID
- Click "Save"
Payment Methods
View Payment Methods
- Go to "Settings" > "Billing"
- Click "Payment Methods"
- See saved cards
Add Payment Method
- Click "Add Payment Method"
- Enter card details
- Click "Save"
Remove Payment Method
- Find the payment method
- Click "Remove"
- Confirm removal
note
You must have at least one payment method for paid plans.
Failed Payments
If a payment fails:
- You receive an email notification
- Invoice shows "Failed" status
- Update payment method
- Retry payment
Retry Payment
- Go to "Invoices"
- Find the failed invoice
- Click "Retry Payment"
Billing Cycle
- Subscriptions bill monthly or annually
- Billing date is your signup date
- Usage resets at each billing cycle
Receipts
Email receipts are sent for:
- Subscription charges
- Credit purchases
- Overage charges
Configure email receipts in "Settings" > "Notifications".