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YouTube Integration

Connect YouTube to import video content into your knowledge base.

Overview​

The YouTube integration allows you to:

  • Add individual YouTube videos
  • Import entire channels
  • Import playlists
  • Automatic transcription

Connecting YouTube​

  1. Go to "Integrations" > "YouTube"
  2. Click "Connect YouTube"
  3. Sign in with your Google account
  4. Grant WizChat access to YouTube
  5. Click "Allow"

Adding Videos​

Single Video​

  1. Go to "Knowledge Base"
  2. Click "Add Content" > "YouTube Video"
  3. Paste the video URL
  4. Click "Add"

From Connected Account​

  1. Go to "Knowledge Base"
  2. Click "Add Content" > "YouTube"
  3. Browse your videos
  4. Select videos to import
  5. Click "Import"

Importing Channels​

Import all videos from a channel:

  1. Go to "Knowledge Base"
  2. Click "Add Content" > "YouTube Channel"
  3. Enter the channel URL or search
  4. Select the channel
  5. Choose import options:
    • All videos
    • Recent videos only
    • Specific playlists
  6. Click "Import"

Importing Playlists​

  1. Go to "Knowledge Base"
  2. Click "Add Content" > "YouTube Playlist"
  3. Enter the playlist URL
  4. Click "Import"

Processing​

When you add a video:

  1. Fetch - Video metadata is retrieved
  2. Transcribe - Audio is transcribed to text
  3. Process - Text is chunked and embedded
  4. Ready - Content is searchable

Processing Time​

Video LengthEstimated Time
< 10 minutes1-2 minutes
10-30 minutes2-5 minutes
30-60 minutes5-10 minutes
> 60 minutes10+ minutes

Automatic Updates​

Keep channel content synced:

  1. Go to "Integrations" > "YouTube"
  2. Click on a connected channel
  3. Enable "Auto-sync"
  4. Set frequency (daily, weekly)
  5. Click "Save"

Viewing Transcripts​

  1. Go to "Knowledge Base"
  2. Find the video document
  3. Click to view
  4. See full transcript

You can edit transcripts to fix errors.

Limitations​

LimitFreeStarterProBusiness
Videos525100Unlimited
Duration10 min30 min2 hoursUnlimited
Channels015Unlimited

Troubleshooting​

Video Not Processing​

  • Check if video is public
  • Verify video length within limits
  • Ensure video has audio

Poor Transcription​

  • Original audio quality affects results
  • Non-English may have lower accuracy
  • Edit transcript manually if needed

OAuth Issues​

  • Reconnect YouTube if tokens expire
  • Check Google account permissions
  • Verify API access in Google Console