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Deployment

Make your chatbot available to users.

Deploying Your Chatbot​

  1. Go to "Settings" > "Deployment"
  2. Click "Deploy"
  3. Wait for the deployment to complete
  4. Copy your chatbot URL

Deployment URL​

After deployment, your chatbot is accessible at:

https://your-chatbot-name.wizchat.app

Or with a custom subdomain:

https://support.wizchat.app

Embedding on Your Website​

Script Embed​

Add this script to your website's HTML:

<script>
  (function() {
    var script = document.createElement('script');
    script.src = 'https://wizchat.app/embed/YOUR_CHATBOT_ID.js';
    script.async = true;
    document.body.appendChild(script);
  })();
</script>

iFrame Embed​

Embed as an iframe:

<iframe
  src="https://your-chatbot.wizchat.app"
  width="400"
  height="600"
  frameborder="0"
></iframe>

Custom Domains​

For Business and Enterprise plans:

  1. Go to "Settings" > "Domain"
  2. Click "Add Custom Domain"
  3. Enter your domain (e.g., chat.yourcompany.com)
  4. Add the provided DNS records to your domain
  5. Click "Verify"

Redeployment​

Redeploy when you make changes to:

  • Knowledge base content
  • AI settings
  • Appearance settings

To redeploy:

  1. Go to "Settings" > "Deployment"
  2. Click "Redeploy"
  3. Wait for the new deployment
note

Some changes take effect immediately without redeployment. Check the specific setting's documentation.

Deployment Status​

StatusDescription
Not DeployedChatbot has never been deployed
DeployingDeployment in progress
DeployedLive and accessible
FailedDeployment failed (check errors)

Troubleshooting​

Deployment Failed​

Common causes:

  • Missing required settings
  • Invalid custom domain configuration
  • Temporary service issue

Solution: Check error messages and retry.

Changes Not Appearing​

Solution: Clear browser cache or use incognito mode to test.